[Resolved]  Flipkart — Damaged mobile phone delivered

Address:Bangalore, Karnataka, 144211
Website:www.flipkart.com

I ordered a redmi 2 mobile phone from flipkart online, and when it was delivered 2 days back on 25 feb 2016 i found out that it does not catches signal of telecom provider, i tried changing sim cards, but the issue remains, there is no signal problem around my house on my other mobiles, since day one i have been contacting flipkart for replacement of the phone but they have told me me that it is not possible .

Order ID: OD[protected]
Replacement (Return ID:[protected]
mobile no : [protected]

it is completely illegal practice, i wonder how such a large organisation indulge in it,
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Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2016
Flipkart Customer Care's response
Spoke with the customer as he said to call back tomorrow in the morning at 10 am.
Complaint comments 

Comments

please return this worthless piece of semiconductor, i have come to know from various reviews on flipkart only that there are signal related issues with redmi 2 phone usually, then why is flipkart selling such a phone . very disappointed .

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