[Resolved]  Flipkart — damaged piece received-mobile no [protected]

Address:

Kutch, Gujarat, 370110

Please find below for details..
Dear flipkart team

First of all i would like to say a big thanks to your all team for such a great service for customers
I am very happy from flipkart service
But this time i have to suffer a problem
I bought a online mobile phone named honor 7A.
I reeceived the phone and when i open its damaged full screan is broken
And when i apply for return or replacement the seller denained my request
Shoud i have to pay for a damange piece?
Your have to deal with your seller we cant pay for e defective piece
I didnt use mobile even i didnt insert any sim card or anything
A big cmmericial websit cant denine that they cant help me to go out of this
Anybody never will pay rupiess for a fully damanged piece
I want justiec and i want to return it or replace it
And you shoud also have to focus on your seller that fir their profit customer does not have to suffrr of this much amount
I humble request you to please solvr my problem as soon as possible
I am sharing some photos please look at it
And return it or replace it otherwise i have to take some other action
Thank you for your support i hope flipkart help me

Thank you,
Shilpa Thacker
[protected]
Hi
This is my only registered id..
And is email is much trueteble then order id my mobile no?
Well its okk i want my solution as soon as possible
And all details i have already mentioned in previous mail kidnly check i have also attached and if you need some more details then get in touch with me
For more details you can call me at[protected]
This is my flipkart registered number kindly get in touch with me and give me best service

Shilpa Thacker

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Hi,
Greetings from Flipkart.com!
Thank you for writing to us. We see that you’ve written from an email id that is not registered with Flipkart.
To ensure the security of your Flipkart account, please login by clicking here and you can look for answers to your queries.
In case you do not remember your account password, you can reset it by following these simple steps:
Click on 'Forgot password?' on the login page.
You will get an OTP on your registered email id/phone number.
Enter the OTP and your new password.
In future you can contact us from our website/app so that we can help you. Note: If you wish to send us an attachment, kindly send an email with the attachment to [protected]@flipkart.com from your registered email ID.
Flipkart.com
24x7 Customer Support | Buyer Protection | Flexible PaymentOptions | Largest Collection

Shilpa Thacker

On Mon, 11 Jun 2018, 3:40 p.m. Flipkart.com, wrote:
Flipkart.com Download APP DOWNLOAD APP

TRACK
ORDER

CANCEL
ORDER

FREE & EASY
RETURNS

CUSTOMER
SUPPORT
Hi,
Greetings from Flipkart.com!
Thank you for writing to us. We see that you’ve written from an email id that is not registered with Flipkart.
To ensure the security of your Flipkart account, please login by clicking here and you can look for answers to your queries.
In case you do not remember your account password, you can reset it by following these simple steps:
Click on 'Forgot password?' on the login page.
You will get an OTP on your registered email id/phone number.
Enter the OTP and your new password.
In future you can contact us from our website/app so that we can help you. Note: If you wish to send us an attachment, kindly send an email with the attachment to [protected]@flipkart.com from your registered email ID.
Flipkart.com
24x7 Customer Support | Buyer Protection | Flexible PaymentOptions | Largest Collection

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How many times i have to do request for return
Is there any responsible person who can understand inportance of customer service
I have atteched an scrranshot
Which i have received twise
I want solution as soon as possible and get in touch with your seller and givr my solution asap

Shilpa Thacker

On Mon, 11 Jun 2018, 3:39 p.m. Shilpa Thacker, wrote:
Show quoted text