Flipkart — damaged product mi tv 43" did not pick up.

Address:

Ring road, shubhash nagar, barshi., Solapur, Maharashtra, 413401

The issue that i have experienced was:
On 29th sep 2019 i have ordered mi tv 43" but after delivery i got damage piece so that i was requested to replacement as per process they gave me 22nd october 2019 date but that date i didn't pick up the product after this they extend the date and gave me 26th october 2019 date till date didn't pick up the product. From during this period i got lots of abusive words/language from my parent which will become lots of headache to me... So i have requested to you please replace my product as early as possible... Otherwise i will go through the ombudsman..