[Resolved]  Flipkart — damaged product no replacement/return

Address:

Pune, Maharashtra, 411021

Order id - od[protected]

I ordered a dressing table of around 12k. It got delivered on 4th august 2017, it was found to be damaged upon opening. I requested the customer care for return/replacement. A technician came for visit and return /replacement was approved. From that point onwards, i have been calling them every other day and i get the same response that matter will be resolved in next 48 hours but no progress is made. Today when i called them again, they came up with this reply "we are sorry for inconvenience caused but your return window has expired". This after 1 month of mental harassment. The product has been lying in my house packed as it was originally. Now i don't know what to do with this. No body is coming to pick this up and my money is stuck as well.