[Resolved] Flipkart — damaged product on delivery

Hylton Upshon

from Ranchi, Jharkhand

Address:

734013

I bought a product from flipkart which is damaged on delivery but when i asked for it to be changed they don't want to change the product. On the net also there is no return option against this product. Please help me out. So that i may be able to exchange the product and get a better one which is not damaged. My name is hylton upshon. My email is [protected]@gmail.com

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Dec 12, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Oct 31, 2017

Flipkart Customer Care's response We had interacted with the customer, apologized for the issue, as per customers issue created the return, product not available with seller, hence refund done, Informed the refund TAT, packing manner, closing the case.

Verified Support

Nov 09, 2017

Flipkart Customer Care's response Refund already processed hence closing the case.