Flipkart — Damaged Product received along with Fake serial No

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Flipkart

I have ordered sony zv-1f camera in 16th dec.During rec got manufacturing defect and raise complaint for that.As per returned policy on 22 dec replacement product disp where delivry agent not return back damaged product due to wring serial no mention in flipkart against actual product.Agilaing i have raised issue and flipkart has assured to get delivery on 27 dec but again same incident happent.
My 1st product detail r mention
Order ID:
OD[protected]
Order Date:[protected]
Invoice Date:[protected]
PAN: AABCD3982G
CIN: U72900GJ2000PTC039057
Invoice Number # FAFMC[protected]
Tax Invoice
Sold By: Damson Technologies Private Limited,
Ship-from Address: Warehouse Building Nos. WE-II, Renaissance IntegratedIndustrial Area, Village Vashere, Bhiwandi, Thane, Mumbai, Maharashtra -421302, Bhiwandi, MAHARASHTRA, India - 421302, IN-MH
GSTIN - 27AABCD3982G2ZK
SONY ZV-1F Vlog Camera
for Content Creators and
Vloggers
Warranty: 2 Years Limited Warranty Against
Manufacturing Defects
1. [IMEI/Serial No:[protected] ]