[Resolved]  Flipkart — deceived by flipkart in product delivery

Address:Chittoor, Andhra Pradesh, 517001
Website:Flipkart

This complaint is pertaining to the negligent and deceiving strategy practiced by online shopping company - flip kart based in bangalore in karnataka. The complainant with order no od[protected] has placed an order for red hot (210 cm) 7ft polyester door curtain (Thru seller; chhabra enterprises). This is one set contains two pieces which costs rs299/- and order is placed for 2 sets and the order has been delivered on 7th january 2019 through e-kart logistics. As was printed on the parcel rs. 598/- which has been paid subsequently thru debit card to the delivery person. After opening the parcel it was a shock for us to find only one set inside and not 2 as was printed on the parcel cover. When contacted the delivery boy about this, he asked us to complain to the customer care of flipkart. When complained about this, our issue is not resolved instead they are asking for only ratings everyday inspite of our several mails. Fedup with flipkart customer care staff and we came to conclusion that they will not resolve this for lifetime but will continue asking for ratings. Hence this complaint is placed before the consumer forum with a hope that at least forum will justify this issue.
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Mar 16, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 06, 2019
Flipkart Customer Care's response
We have been trying to contact customer on number "[protected]" & "[protected]" however, we are unable to get in touch from past 2 days.
Verified Support
Feb 13, 2019
Flipkart Customer Care's response
We interacted with the customer infomired the seller has provided the refund amount Rs 299/- to the Flipkart Wallet.
Cx was happy with the resolution closing the case.
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