[Resolved]  Flipkart — Deceiving customers

Address:Anand, Gujarat, 388325
Website:Www.flipkart.com

A friend was travelling to india from kenya, so i ordered a puzzle 9x9x9 which is valued at rs 2399. Ny friend received the parcel and took out the contents and brought it to kenya. On getting the items i had ordered the puzzle that flipkart charged me rs2399 supplied a puzzle worth rs300.
Their app being the non user friendly it is generated a goods replacement query that the app doesn't allow to cancel if its toggled by mistake.
Now im in a hastle of explaining to 15 people from flipkart (Who i do not even know if they are capable of the titles they have, since logic is an issue with that office) what the company did to me and that the product is already in kenya. If you cannot take responsibility of a clear mistake by flipkart or its associates by rectifying it at the cost it takes. Atleast refund me the fradulent money (Which is not rightfully earned as per the transaction) which they conned me off!. To that concept not do any of their employees who i have message understand and neither do they have any number that i can get a hold of.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2016
Flipkart Customer Care's response
Issue has been addressed to customer via mail, also return is initiated for replacement.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46697
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information