[Resolved] Flipkart — Deduct wrong amount to replace old phone

[Resolved] Flipkart — Deduct wrong amount to replace old phone

M Ms14771 Aug 4, 2022 Aug 4, 2022 This thread was updated on Aug 4, 2022

I have a query about the replace item amount deduction. I had replaced Samsung galaxy m20 phone. Which price shows 3500 rs at the time of order. And same price also displayed after order was placed. But delivery person has to minus 1120 rs and the issue he informed and show his phone it is de colouration. And according to this issue the price deduction is 470 rs as per the chart which shown on the my order page. So how you can cut 1120 rs for the same problem. Please check the issue and provide me 650 rs. Otherwise I'll raise one complaint on the consumer forum. And i have complete proof for this. As you can see the 2 attached screenshots. In one screenshots the chart is showing the how much amount is deducted according to the problem. And second chart showing the issue which has to informed by the delivery person. Look out these and provide me my extra amount. Thanks +3 photos Was this information helpful? No (0) Yes (1)
Aug 11, 2022 Complaint marked as Resolved They can call me and also share email with me. No 040 6898 8600 Email Hi user, We tried to get in touch with you on your no to discuss the issue about your CoinDCX Get Bitcoin worth Rs. 201, Gaana Plus Subscription- 3 Months and realme C31 (Dark Green, 32 GB) with order ID OD225536447933155000 but couldn't reach you. We would like to let you know that an amount of 650/- has been refunded to the Gift Card section of your Flipkart account. You can check the balance and validity of your Gift Cards here: Hope this helps. Thanks, Siddhesh Zope Flipkart Customer Support Flipkart customer support has been notified about the posted complaint. Aug 04, 2022 Updated by Ms14771 Order id OD[protected] Aug 04, 2022 Updated by Ms14771 I have a question about the replaced item amount deduction. I replaced the Samsung Galaxy M20 phone. At the time of order, the price of the phone was to be reduced by Rs 3500. And even after placing the order the same price was displayed. But the delivery person reduced Rs 1120 and as per the issue he reported, the phone is discoloration on the screen. And according to this issue the price cut was to be Rs 470 as per the chart shown on my order page. So how can you deduct Rs 1120 for the same problem. Please check this issue and provide me Rs.650. I have full proof of this. As you can see 2 attached screenshots. In one of the screenshots, the chart shows the amount to be deducted according to the problem. And the second chart is showing the issue which was reported by the delivery person. Check these out and give me my extra amount. Thank you
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