[Resolved]  Flipkart — Deducted my 750 from gift card balance

I had received ₹750 as a part of 5% cashback on buying via sbiYONO, I had a bought a laptop worth ₹ 67K. I received the gift card balance on 24th June 2021 but when I checked on 13th July 2021 the amount was automatically deducted without any use. On contacting flipkart customer care they confirmed the deduction and issues on their side and told me to mail complaint on egv.[protected]@gmail.com, but that doesn't seem to be a valid support mail. Haven't received any reply yet.
I was thinking to buy a smartphone from Flipkart using this offer but now I kind of see it illegit schemes by Flipkart. Too bad experience.
Was this information helpful?
No (0)
Yes (4)
Jul 14, 2021
Complaint marked as Resolved 
it's on 14th July 2021, I was just browsing the Flipkart.com and came across wallet balance and I can clearly see the amount added back.
Flipkart customer support has been notified about the posted complaint.
Jul 14, 2021
Updated by Laxman 6811
Order ID: OD[protected]
Verified Support
Jul 14, 2021
Flipkart Customer Care's response
We will revert on it.
Jul 14, 2021
Updated by Laxman 6811
Will be looking over for resolving
Jul 14, 2021
Updated by Laxman 6811
hi, the balance have been updated. Tnx
Complaint comments 

Comments

Ok will be waiting till resolving.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46733
    Pending
    0
    Resolved
    25444
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information