[Resolved] Flipkart — Deduction of amount

Taher Sanwar

from Mumbai, Maharashtra

Address:	400009
Website:	FLIPKART

Dear Sir/Madam,
My name is taher. I wanted to order a book from Flipkart.com costing Rs 999/-
I visited the Flipkart's website on 08/12/2016 and after selecting the ear phones, I proceeded to pay the amount through BOI ONLINE BANKING and after entering the USER NAME and PIN, I clicked the submit icon and was asked for confirmation. I clicked the option PAY and after a few minutes...the screen showed INTERNAL SERVER ERROR. Today morning when I checked my Balance Amount in my BOI account, Rs 999/- has been deducted TWICE but the Flipkart website displays that PAYMENT NOT RECEIVED.
Will the amount gets credited back into my account or not as the Company didnt receive the payment amount.

Thanks and Regards
TAHER

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Jan 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Flipkart Customer Care's response Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
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[protected]
Mail us:
[protected]@flipkart.com
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