[Resolved]  Flipkart — Default Product

Address:560067
Website:www.flipkart.com/order_details

I have ordered samsung galaxy on nxt (Od[protected] on 10/04/17. Item i have received has battery issue (Battery drains so fast), contact customer care for return but there is not return policy. I gone for replacement & received the material on 25/04/2017. Now the 2nd product has also same problem battery issue (Battery drains so fast), now they are saying to contact service center only, why i shall contact service center with new mobile phone of 04 days? They are not taking complaints nor helping only showing policies. I have paid 15800.00. (Emi) + 15 days harassment but still did not get resolution with a good items.

If i have to go to service centre with new mobile phone of 04 days then what is the reason to buy new phone. Its a common humanity

I want refund or only exchange with some another model of samsung

Kindly help me regarding this.
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Jun 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 01, 2017
Flipkart Customer Care's response
As per our new policies we cannot initiate return. Request you to visit Authorized Service Center.
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