[Resolved] Flipkart — Defect in mi4i handset | |||
I got replaced mi4i from flipkart.com, but the new handset is still having following problems: 1 Heating problem very much 2 Net connectivity very poor 3.Missed call notification not coming 4.Hanging issue I have complaint the issues to flipkart.com may time but they are forcing me to visit their service center. I have denied on the basis to following reasons; 1 If the new handset is having same problems why should i visit service center 2.I have to take from office for visiting service center, this is my new job and my salary will get deducted for leave, is flipkart.com will reimburse the same. 3. what is the guarantee that my problem will sort out. 4.I have made thousands of rupees in downloading the updation suggested by flipkart.com, will flipkart.com reimburse the same. In this regard i have made requests to flipkart.com to refund the amount of my handset into my flipkart.com wallet so that i can purchase any other handset through flipkart.com. I am not demanding any refund into my bank account Please help me in this matter Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 13, 2015 Flipkart Customer Care's response Dear Tejvir,
Greetings from Flipkart.com!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID:
Registered Phone Number:
Email address used while placing the order:
We look forward for your reply.
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How much time it will take to resolve my complaint. This handset is giving me lot of frustration. You are requested to take the issue on priority basis.