[Resolved]  Flipkart — Defective Charger Bank delivered by Flipkart

Address:

New Delhi, Delhi

Dear Concern, I have purchased a charger bank (Coni MI-NDY-02 AD 10400MAh) from flipkart on dated 13.07.2015 of Rs. 899/- order no. is OD[protected]. it is delivered on dated 23 July, 2015. It was the defective piece and I had requested for replace this product (Return id[protected]. It was replaced and delivered to me on dated 27 July, 2015. The charger bank which I have received second time, is again a defective product. It charges my mobile only 1% then its stopped working. However it is 10400mah which can charge 5-6 mobile atleast. I have requested him to replace my product or refund my money back but no any executive of Flipkart taking serious concern about it. I got a call from flipkart on the day i had given my complaint. That executive had committed me that he would get my money refunded but till now neither I have received my money back nor the product is being replaced. I have also requested them to change the make of product, I would pay the difference amount but flipkart representative has told me that he could not change the make of product but he would get my money refunded and after it I could buy the product again. After commitment of refunding money I have not received my money back. I salaried person and it is my hard earn money. I can not buy it again until I do not get my money back. You are requested kindly look into this matter and intervene. Kindly help me to get my money back. You are also requested to take appropriate action against this company. Please help... Regards, Ashish jain [protected]