[Resolved]  Flipkart — Defective laptop (ASUS X205TA)

Address:

Thane, Maharashtra, 421201

I ordered an ASUS X205TA netbook (Order ID OD[protected] from flipkart and it was delivered on 19th Feb 2016. After a few days o[censored]se, I started observing problems with the laptop. Touchpad would become non responsive in between, facing problem of screen flicker in internet explorer, something like some key is getting stuck/pressed. I requested return within 30 days (ID:[protected]. Received a call from flipkart and they advised me to reset and reinstall the windows via windows recovery. I did the same but problem was again observed. Again, I put in a return request (ID:[protected]. Then an ASUS technician visited my home. He while checking my problem at my home found some issue and took my laptop to the service center on 15th mar 2016 and returned the laptop on 21st mar 2016. Now again i am facing the same problems. Now i cannot even request return as i cannot see the return option (I think 30 days have already passed). This is a faulty piece and i want itreplaced or my money back. Now i am frustrated need help. Hope flipkart listens to this and help me in this regards at the earliest.

I recorded my problem on mobile and uploaded it on youtube for the technician to see exactly what the problem is.

https://www.youtube.com/watch?v=KseojkRPeA8