[Resolved] Flipkart — defective laptop with order id : od[protected]

K.V.V. NAGARAJU

from Lalgudi, Tamil Nadu

Address:

37-B-47M I G COLONY BANDRA, Bangalore, Karnataka, 400051

I veera venkata nagaraju, research scholar, nittrichy, tamil nadu.
I was purchased hp 15q core i3 7th gen - (4 gb/1 tb hdd/windows 10 home) 15q-ds0006tu laptop order id : od[protected]Order date : 15th july-2019) on date of 18th july-2019 to the friend who is staying in benglur. After usage of 14 days (Over of 10 days of replacement policy) it was found as defective and not working at all (Software issue). I want to complain on fraud of seller: retal net and flipkart authority too. I won’t leave this issue and i am very bad on this fraud issues by flip kart sellers. I request you to take action for this fraud and provide me with the laptop which i have ordered for price 27, 840/- as a compensation for my waste of time well. Please justice for this.

Thanking you.
Contact details: naga. [protected]@gmail.com
Contact no: [protected]

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Oct 5, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2019

Flipkart Customer Care's response Hi Nagaraju, Thanks for writing in. We're sorry to hear that you're facing issues with your "HP 15q Core i3 7th Gen - (4 GB/1 TB HDD/Windows 10 Home) 15q-ds0006TU Laptop". Since the product was delivered to you on "18 Jul 19", it has crossed the seller's 10 days replacement period. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Due to this, they will not be able to fulfill your request request. Your kind understanding is appreciated.