Flipkart — Defective Mobile - Lagging Replacement

Address:	Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore KA 560034 IN
Website:	www.flipkart.com

I have ordered a mobile phone (Nothing Phone 1) on june 1 and it was delivered to me by june 3 and I found that there is a dead pixel on the bottom left corner

I tried replacing the product by placing a replacement request in Flipkart.They have arranged for a technician visit from jeeves and it was planned for june 11 and nobody showed up on my doorstep

I tried reaching flipkart to get an update and they told that they have escalated the issue and support team will reach you in 24 hours and after 24 hours when I am reaching out to them they are raising the complaint again and giving me a new date.

I did research about flipkart replacement across public forum and could see that this is a common for most replacement where seller, jeeves and flipkart blaming each other and not accepting the replacement