[Resolved]  Flipkart — Defective mobile received. Replacement rejected.

I ordered a Mobile on July 14 through Flipkart and received it in July 16. But I found that the mobile has defective display. So I placed a replacement request in Flipkart. Flipkart executive called me and confirmed that a technician will visit me on July 20 and will approve replacement. So I waited till July 20. On July 20, a technician who is completely unprofessional and don't know anything about mobile display. I clearly told him about my issue and he diagnosed my mobile with blancco app and it showed that mobile is defective. Though defective, The technician refused to replace my mobile and i received a notification from Flipkart that my issue is resolved (though it didn't). I spend my hard earned 18000 rupees and received a defective product. Please take necessary action sir/madam. Thank you.