[Resolved] Flipkart — defective moto c plus

Moumita Halder

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700063

I have purchased a moto c plus mobile phone on 16th september 2017 and got the item on 18th september 2017. But i found that the item was defective. I requested for a return but flipkart is not returning the product and they are saying that the item will be replaced with another same item. But this will not be returned. Please help. They are harrassing me by giving me dates after dates. They are saying they will not refund me.

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Nov 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Sep 20, 2017

Updated by Moumita Halder They scheduled a technician visit date on 24th. But I why do I have to go though a tech visit when I simply want to return the product? You sold a defective product and you should return or, replace it instantly. Why tech visit? Please refund my money back

Verified Support

Sep 21, 2017

Flipkart Customer Care's response We will revert on this.

Verified Support

Sep 22, 2017

Flipkart Customer Care's response Interacted with the customer replacement initiated closing the issue