[Resolved]  Flipkart — defective product received and did not pick up the item and didn't get new item or refund

Website:www.flipkart.com

I have received a defective tv (Fully broken monitor) from flipkart. When the installation guy came to install he found it is defective one and requested replacement. Flipkart accepted replacement and they have given a pickup date as 11th december 2018. Still nobody came to pickup the product

Order id: od[protected]
Order placed : 24th nov 2018
Defective product received: 29th nov 2018
Replacement id:[protected]
Pickup promised date: 11th dec 2018
Complaint registration date: 12th dec 2018

Please help me to get the good product or refund the money
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Jan 24, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 22, 2018
Flipkart Customer Care's response
Had conversation with customer and replacement product has been delivered to customer on[protected] and we are closing the complain.
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