[Resolved] Flipkart — Defective product received and lack of knowledge

Neeraj agg.

from Gurgaon, Haryana

Address:

560034

Flipkart team ne mujhe defective product deliver kiya. Product milne ke bad meine flipkart ko replace ki request di us time unhone mujhe 22 june 2017 ka time diya. 22 june 2017 ko meine flipkart ko call ki ye pta karne ke liye ki product kb tak replace ho jayega. Call karne ke bad mujhe pta chala ki aaj waha pr kuch issue h iski information mujhe call karne ke bad di gyi na ki flipkart ne mujhe phele di. Call pr bhi mujhe ye confirm nhi ho pa rha h ki product kb tak mujhe receive hoga or kb tak nhi. Unhone mujhe ab 24 june 2017 ka time diya ki aapka tab tak solution ho jayega but kis chiz ka solution ho jayega ye nhi pta. Please help me and replace my product. Meine flipkart ko advance payment kr rakhi kya ye meri galti h.

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Jul 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 22, 2017

Updated by Neeraj agg. flipkart services is too poor. I am used flipkart services many time. Again Again flipkart servies is used by me. I am not satisfied with the company serivces

Verified Support

Jun 23, 2017

Flipkart Customer Care's response We have taken this internally, will revert soon.

Verified Support

Jun 29, 2017

Flipkart Customer Care's response As per there was delivery delay for the replacement product hence internal followup made and delivery was arranged and currently the replacement product is delivered hence issue stands resolved.

Jul 07, 2017

Updated by Neeraj agg. i am not statisfied for this