[Resolved] Flipkart — Delay Delivery of my product

r.baruah

from Guwahati, Assam

Aug 18, 2023

Address:	Bangalore
Website:	www.flipkart.com

Hello,
I have ordered one product from Flipkart, Order ID OD[protected], in the amount of Rs. 16, 349/- It was shipped on July 18, 2023, and the delivery date was July 28, 2023, of this month. I was unable to track the shipment with the tracking number FMPN[protected], (Ekart Logistics), and the product is still at the same location. There is no further update on movement. Can you please look into it and do the needful?

Thanks & Regards
Rupam Baruah

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Aug 18, 2023

Complaint marked as Resolved

+91 4046714000 This number was called to me by a customer executive who told me to cancel the order due to some technical issue with Ekart Logistics and order a fresh one, whereas I have raised a request to cancel the same and have been suffering since last 01 month, but the cancellation could not be done nor the refund so that I can place a fresh order. I have called customer executive after repeatedly waiting for 24-48 hours, almost 15 times, but they have not had a resolution and are keeping me waiting again for 24-48 hours.

Flipkart customer support has been notified about the posted complaint.