Flipkart — Delay in delivery and Fake statement

I ordered body massager on Flipkart my order no is OD[protected]. The expected date was supposed to be 8th of September 2022. I waited morning to evening later I called delivery person and he gave false reply that his bike got repaired and he got many orders to deliver. He ask me to come and collect to his nearest place. I agreed to collect from his nearest place but when I reach there he was not there and his phone was switched off. Again after 30mins I called him he picked the phone and ask me to come another place to collect the order. I told my brother to collect the order from there since I can't able to ride for long kms. 30mins later I got call from delivery man that the product got lost and not to complain to Flipkart to secure his job.

Next day I complaint to Flipkart that my order was not yet delivered and till today Flipkart is extending the time from 42 hours and again to 72 hours.

Since it was prepaid order I lost my money. If I want to order the same product the price is also increased.

I request concern to take appropriate actions against these types of scams in Flipkart also compansation for my delay and wasting my time.