Flipkart — delay in delivery and no communication from flipkart

[email protected]

Address:	B-108, PARSVNATH PRESTIGE, sec-93A, noida-201304, Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:	Www.Flipkart.com

I placed an order for iphone xs from super in the sale on 22.01.2020, i am writing this on 3rd of february, flipkart has changed the delivery date on its and without any notification or any form of communication they have shifted the delivery date from 29.01.2020 to 07.02.2020. I have tried several times to get some resolution from flipkart or atleast to get an email in writing assuring it will get delivered on the said date, however, there is no response to my complaints. I posted on their facebook page and they didn't even to bother to call me when i requested it twice by writing posts on their page. It feels like i'm just standing in dark after spending 50, 000rs. There is no one in flipkart who is listening to me i got a complaint number from them however when i tried getting response over that complaint they said right department will get in touch with me however it's been 2 days the deadline of response has passed and still i don't have any sort of communication from them.

I would request you to kindly look into the matter and get me an assurance that it will get delivered on 7.02.2020 rather than shifting the date again without my consent.

My order number is - od[protected]

Kindly look into the matter at its earliest.

Thank you,
Saksham sharma

Was this information helpful?

No (0)

Yes (0)

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2020

Flipkart Customer Care's response We will revert on it.

Feb 04, 2020

Updated by [email protected] Today I received a call from Flipkart regarding this complaint it is such a disturbing thing they cannot provide me a guarantee when will the product get delivered they are saying on their own that the seller does not have sufficient number of products to deliver to clients then why the hell in the first place they updated the said quantity for sale.

Now they are again giving me a new date that is 10.02.2020 I am sick and tired of flipkarts actions and behaviour, I don't care if the seller has to purchase it from somewhere or grow it or grab it, once I have paid the amount I need the product to get delivered to me.

I was assured I will get delivery by 07.02.2020, I was given a commitment and if such a big company like Flipkart cannot be on its own words then they are surely good for nothing.

I wasted another half an hour today still not getting a "GUARANTEE" that the product will get delivered on 10th they are still using the word "ASSURE". Most of the client might be stupid to enough to take assurance as a guarantee but not me.

I have lost my patience now and I am not getting any help from Flipkart except just a word game of false commitments and promises.

It is illegal to accept an order when you don't have the product to deliver and I will drag Flipkart to court for wasting my precious time and the mental harassment which I have faced.

It feels like I have been robbed by false interpretation and commitment and shady methods of getting clients money, also I am not getting any sort of guarantee in return this is a clear case of violating the terms of contract which gets obligatory as soon as a customer places the order.

I have left all my hopes that this product will ever show up at my door. And I will make sure Flipkart pays for all the suffering and torture that I have gone through