[Resolved] Flipkart — delay in delivery for each product

gajju89

from Pune, Maharashtra

Address:

411057

My product was supposed to be delivered on 9th october and till now it is not delivered. On contacting customer support they just raise 1 complaint and no resolution provided. On monday it was out for delivery but to different address not sure how they work. I had six orders 5 of them delivered to correct address and 1 sent to incorrect address. On contacting customer support he says due to some problems it was not delivered but i believe it was a mistake not a problem. If there would have problem order would not have been sent out to deliver. The customer support agent was very rude and was repeating himself again and again. Asking for escalation it takes 30 minutes for a senior executive to available. Very pathetic service from

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Feb 2, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Flipkart Customer Care's response We will revert on it.

Oct 21, 2019

Updated by gajju89 No updayds yet

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Optimistic Home Furnishing 150 cm (5 ft) Polyester Window Curtain Single Curtain' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 27 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.