Flipkart — Delay in delivery without any update

I have ordered Haier Air conditioner from flipkart on 15th May 2023 using EMI Option with flipkart Pay later; the promised delivery date for the order is 17th May 2023 but the product is not yet delivered to me; the product is shipped on 16th May 2023 as per flipkart website but after that there is no update on the delivery of the product; when i tried to contact flipkart customer care they are just responding we will check and get back to you but they are not providing any update; from last 6 days they are telling the same thing again and again but not giving me any update; kindly please check with flipkart about my product delivery and get me my product delivered.

Order ID: OD[protected]
Courier: Ekart Logistics - FMPN[protected]