Flipkart — Delay in order and no proper response

Address:

New Delhi, Delhi

I had ordered a moto g 3rd gen on 18th of august and had made a one day delivery. but the product was not delivered to me on 20th of august. On complaining to the customer care team, i received a mail stating that the product would be delivered to me on or before 26th of august. but the product was not delivered to me on 26th of august. also on again calling the customer care, i didn't get a proper response from their team. the assistant manager was being rude to me. Also one of the employ whom i had a talk told me that an additional rs 270 would be added to my flipkart wallet but later they denied of such promise. i would like an apology and earliest delivery of my product. order number-OD[protected]