[Resolved]  Flipkart — delay in order & wrong attitude of customer care executive

Address:

Ahmedabad, Gujarat, 382424

This is to inform you that i have ordered a mobile phone from flipkart which instructed me to pay 70/- extra to ensure that the dekivery is done within 2 days.. It was very important for me to get the delivery within two days as i wanted to gift it to my father on his bday.
But without any infornation to me, the phone was not dekivered in time. All above this, when i tried to check it with flipkart customer care, they rudely informed me that it will not be delivered on time, and if i want to cancel the order u can do so.. But in no case, extra 70/- will not be refunded to me. I fail to understand that what kind of customer service flipkart is giving to its customers. There is no one sensible sitting in customer care who can respond to the customer with some respect.
Its not about 70/- infact its about the commitment which you people are giving to your customers and still not fulfilling it.. I am very hurt with this kind of service, flipkart used to be one of my favourite ecomnerce site but now i have changed my thoughts..
And i will try that this story of mine reaches to as much people as i can make it reach..