[Resolved] Flipkart — Delay in replacement delivery |od[protected] | |||||
Dear flipkart team/ekart team, Really hate the way of customer service & commitment of flipkart, a brand new defected i phone delivered to me & after 3-4 days of creating trouble they agreed to return the product. 2 days over for technical visit and even after approval & shipped still they took 5 days to deliver the product from bengaluru to kolkata where it took only 2 days to deliver. Yesterday i received a call from flipkart stating that your shipment will be delivered on priority by today however still it is in transit. 21st may 4:53 am the shipment is in transit to kolkata however yet not reached don’t know what they used to transportation likely it must be cycle/bike or bullock cart. Don’t know how they keep the commitment. Even i am sure that it will not reached to me by tomorrow also. It was supposed to come from bangalore to kolkata airport directly but they send it to “secunderabad”. So my parcel is going to do “india safar” with the best customer service of flipkart & his logistic team. Flipkart please do something to earn customer’s respect & trust else it will be the worst online shopping website in near future. Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved Thanks flipkart for quick response. I got my product delivered on time Flipkart customer support has been notified about the posted complaint. Verified Support May 24, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support May 27, 2017 Flipkart Customer Care's response Replacement has been delivered to the customer, closing the complaint.
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