Flipkart — Delay of the product by Flipkart and careless and incallous attitude of flipkart

Sir I have placed an order from Flipkart on August19, 2014 and is scheduled to be delivered by 23rd August 2014. The ordered item is a gift pack for the my friend whose Birthday is on 21st August, 2014. In my early orders from Flipkart, i got the delivery 1-2 days before the delivery date and if the delivery is to be in Delhi, it takes more less time, so that's why i ordered the product thinking that it will br delivered by 22 August at the most. But to my great surprise, the product is not delivered till today 24th August 2014. I called Flipkart yesterday and they told me that the product will be deliverd by 7 in the evening yesterday only but as usual again dissapointment. i have mailed them yesterday night about all and then got no reply till 2:20, so i called Flipkart at 2:20PM and got an answer that they don't have much details but my product will be delivered as soon as possible and Flipkart doesn't provide me the date that when it will be delivered. now i am feeling really betrayed and neglected by Flipkart for firstly delaying my product delivery and having no confirmation date for the delivery and secondly Flipkart's incallous attitude towards customers as they are not keeping me update to the situation. I want to lodge a complaint and want action taken against Flipkart in its strictest form and want the compensation for wasting my time, betraying me, causing me undue stress and keeping me uninformed for my product's delivery.