Flipkart — delayed delivery and bad customer service

Address:

Mumbai City, Maharashtra

Hello name :omkar registered mobile:[protected] tracking id:WSRC[protected] I am very much disappointed with your customer service agents . I called them thrice once in the morning and next two calls in the evening at 7:45 and 7:55 and no one had given me solution.Actually today morning when i got msg from flipkart regarding the courier boy number i immediately called him and said that i will not be there in my flat until 6.00 in the evening and asked him to come after 6 then he said that their work will be done by 2to 3 pm an they will not b able to come in the evening then i immediately called flipkart customer care and complained and they said they raised a complaint and u will get ur shipment by evening 6 but ii did not get that is when i again called flipkart in the evening 7:30 and spoke with some person he apologized for not delivering and said that he will make sure that i will get it tomorrow then i asked him are sure abt it then he said that i cannot guarantee but i will try then i said i want some guarantee then he said that he would write a mail to superiors an asked me to wait and he cut the cal then i again called then some lady picked up and said that we cannot do anything abt it then i asked her to transfer my cal to superiors then she made me wait for 5- 10 min and then said no one is available and then when i said i can wait till more she cancelled my call . last thing that i want to mention is that when i called the courier boy twice why was it mentioned shipment status that Undelivered Because Of No Response. I Want Some One To Call Me Back Or Mail Regarding The Same.