[Resolved] Flipkart — Delayed Delivery by 5 days without prior notice and bad customer service

aayush_123

Address:	Flipkart
Website:	www.flipkart.com

The expected delivery date at the time of deliver and till the last hour of the date was 26th october 2020 but the delivery date automatically turned to be 1st november and the callcentre people kept on committing to deliver by 7pm . very bad service, i need a compensation for the same .

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Oct 22, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 21, 2020

Updated by aayush_123 the company officials just kept on commiting the delivery by 7pm without even checking with the logistics, highli unproffessional service.

Oct 21, 2020

Updated by aayush_123 the delivery date was 21st october initially and now its changed to 1st november

Verified Support

Oct 23, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

Order ID:- OD[protected]

We are sorry for the trouble caused.

We regret to inform you that the delivery of your order was delayed due to unforeseen circumstances. Howeve, we see that the order has been cancelled based on you request and the seller has confirmed the refund of Rs.35, 749/-, has been completed on October 22, 2020, which should have been credited to your bank account by October 23, 2020.

However, if the refund is not reflecting in your account, request you to contact the bank and raise a dispute for the said transaction.

Your kind understanding and cooperation are appreciated.