Flipkart — Delayed Delivery for Samsung Accessories

I have ordered the following samsung accessories - Samsung galaxy s21 FE 5G, Galaxy watch 4 and samsung 25W adaptor from Flipkart on 22nd September. While placing the order, it said the delivery for the mobile phone would be done by 26th and for the galaxy watch & adaptor it would be 28th. But it's already 28th and our package has not yet arrived in our city. It's being dispatched to Amritsar for no reasons, and again back to Ludhiana. Surprisingly from Ludhiana it went to Amritsar again for the second time which was supposed to be delivered in Jalandhar, Punjab. We have tried to reach out to customer support also many a times but they are unresponsive and neglecting the incident. And it still says 2 days to be delivered and we don't have any update on the same. Please assist us on this, we want justice for the hassle we had to go through. I needed the device because my brother was traveling out of city on 28th and we ordered it as a gift and the estimated dates and even it passed the promised delivery dates because they are busy throwing our package to and fro to different cities.
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Flipkart customer support has been notified about the posted complaint.
Oct 02, 2022
Updated by Aditi112
Now the app is not even letting me cancel the order. Very pathetic service
Oct 17, 2022
Updated by Aditi112
No update by Flipkart. They are still holding my money
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