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Flipkart — Delayed delivery of prepaid order and no status update on top of that

I ordered a television from Flipkart on 4th October which was expected to be delivered on 6th October. I'm not able to track it because the order status is not updated since Monday. It's not even shipped as per the order status in App.

The information is the Application is too conflicting. As per the order status, it was supposed to be shipped on Tuesday. It's already Thursday today but it's not even shipped till now. I tried to connect with customer support but they are not able to provide any update as well.

I'm attaching the screenshots for the reference. It still shows that it will be delivered on Wednesday which was Yesterday. I don't know how it's gonna be delivered to the past.
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2021
Flipkart Customer Care's response We will revert on it.
Oct 12, 2021
Updated by rahulmalkani The social media support team has called me twice but gave no answers. They're asking me to wait and wait. First they asked me to wait for 48 hours and after 48 hours they called me and asked me to wait for another 48 hours. I'm not gonna take the cancellation patiently. I've seen many instances when Flipkart cancels the order itself on the user's basis without taking any consent. I'm hoping my order to be delivered to me in next 24 hours. The worst part is that they are not telling me anything about the issue. They're saying we're trying to connect with logistics partner. That logistic partner must be a phone call away. Right? It feels like they're dealing in letters.
Oct 18, 2021
Updated by rahulmalkani It's been 17 days but product is still not delivered. I've called CST team more than 25 times, raised it multiple times on social media as well but no help.
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