[Resolved] Flipkart — delayed product delivery and wrong product delivery

Powduri Ramakrishna

from Ranibennur, Karnataka

Address:	Bangalore Urban, Karnataka, 560037
Website:	flipkart.com

Hi, i bought lg 255 l frost free double door refrigerator from flipkart on 22nd september 2017 against order number od[protected] and expected date was given on 23 sept 2017 by flipkart and payment already done through credit card (The sum of rupees 18999) at the time of booking. After long time[protected] they are delivering the washing machine instead of refrigerator, i was denied the product because wrong item delivery. When i call to flipkart customer people they were telling first take that product after that we will replace the product, other wise they were telling will cancel the product. Already i waited 25 days for delivering the product.
I already file a case against a flipkart in consumer court. My track id 464536.
If you people's are not taking action i can legally proceed when i call to flipkart customer care they were telling it's mistake from delivery people side, if i call to delivery people's they were telling it's mistake from seller side

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Nov 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Oct 20, 2017

Flipkart Customer Care's response The customer complaint about order delivery issue. We had interacted with the customer and informed your order stands cancelled and refund will be processed withing 6 business days. Hence closing the complaint from our end.