[Resolved]  Flipkart — delaying delivery (replacement)

Address:Bangalore, Karnataka
Website:www.flipcart.com

I ordered asus zenfone max pro m1 on 28th june, the item delivered at 3rd july was defective so I requested replacement on 9 the product was picked and on 10 new product was shipped to me(expected delivery date was 14th), at 12 the product reached cochin and on 13th the product is out for delivery at cochin(129km away from my home)without any message or calls and at the end of the day it's telling undelivered due to receiver requested delivery on another date (no such moves made by me).The same thing happened on 13, 14, 16, 17, 18, and today.contacted flipkart but they are telling the item will reach you by 7pm.my money 13000 is with them and not giving either the product or the money.MADE MORE THAN 20+ calls and 10+ chats.i suffered a lot and behind this from 28th onwards, i need my 13000 and compensation for cheating and wasting my time(making 2to 3 calls, waiting for courier consecutively etc).PLEASE DO HELP
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Sep 3, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Yesterday and today(19th and 20th)also I made more than 5 calls and 4 chats they are still saying product will be delivered by 7 pm but still no messages or calls.i need compensation and my money back

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