[Resolved]  Flipkart — delaying exchange and refunds.

Address:	Hyderabad, Andhra Pradesh, 500086
Website:	Flipkart.com

Sent incorrect sunglasses for which refund is not being processed as requested from more than a week now.
Another one is exchange is not being done and asking till january 8 without any update on delivery status. Attached screenshots for the both the issues.

I have been on call with them for couple of days asking for status and every time i call them they are extending maximum time of resolution. Its already more than a wwek and they are making more inconvenience to me by holding my money.

Also they make me irate on calls when i shout they try to disconnect. I feel they want me to get irate so that they can disconnect the call and skip to help by processing refund and replacements.

4 days of mental torture from flipkart for me. Today they even disconnected the call after 1 hour 28 minutes. And also informed it will be disconnected in 90 minutes as per trai rule.

Helpless customer...