[Resolved]  Flipkart — Delivered Damaged IFB Washing Machine and Not providing replacement

Flipkart delivered IFB Washing Machine. When Flipkart installation engineer visited for installation. He found that Machine is damaged from internally and from bottom. At the time of delivery we told to Flipkart Delivery person that it is damaged. They said Sir it will be verified by installation team and they can only create a replacement form and replacement request. Now Support team saying it was openbox delivery and we can't replace. As a customer I am not stong enough to hold 30 KG washing machine in hand and check what is there inside or bottom in openbox. Flipkart installation engineer is saying that it is damaged and will have function problem and body issue. Since the product and installation all handled by Flipkart and this is heavy product. and Flipkart not yet installed it and not replacing their faulty product. I am in tension that my 18500 rupees got wasted and I am seeking Consumer support in this case. Sir please help me.