[Resolved]  Flipkart — delivered faulty product not replace or refund my product

Address:

New Delhi, Delhi, 110091

Flipkart delivered a faulty product, on 16-aug, from that date i mad a complain but no resolution, they arrange 3-4 times technician visit but every time they cancel the technician visit. Saying that tecnnician visit is nothing but technical assistant over the phone. I am fed up of this service.
My order id= od[protected]
As flipkart i don't have control over seller, as seller is not accepting that request.

The faulty product is a dell laptop, i contact to dell support they did all the troubleshooting and finally they find laptop is a faulty laptop, have to replace some parts.
When parts is going to change that mins laptop is a faulty laptop, but flipkart is not giving any response.

I attached the screenshot of the message what i recieved from flipkart