[Resolved] Flipkart — Delivered phone with wifi fault and did not replacing it | |
I bought Robin by Nextbit mobile phone. I am able to connect with wifi router, but wifi speed is very bad. I am getting less than 10kbps speed. I raised the same concern with Flipkart, they shared and an app with me to remotely check the problem. I install that app. That app only checked if my mobile can connect to wifi router and they are saying that your wifi is working good so we can not exchange the product. When I checked about this issue on Nextbit portals, this is the genuine fail/problem of nextbit Robin. At last Flipkart has soled me faulty item and they are saying we can not exchange the product. Order id: OD[protected] Regards, Atif Was this information helpful? | |
Nov 26, 2016 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Flipkart Customer Care's response Spoke to customer but customer not responding properly. We already gave resolution to customer to visit ASC as SC test pass and there is no issue in device.
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