[Resolved] Flipkart — delivered product not in actual size as per the displayed in the app | |||
I have purchased two product which has been ordered on 28th August and delivered on 30th August from Flip Kart.com ORDER NO:OD[protected] Product Description: Fasnoya Printed Women's Swimsuit, No Return Policy. Size Ordered: XXL and delivered XXL. XXL description in SIZE Chart: Bust Inches Size 40' Inches. Customers Actual Size: XL XXL size is not the customers actual Size. Actual Size is XL but because of size chart description we have ordered XXL. But when We receive the product the Size is not Matching what flipkart has described in their size chart and the same has been very very big in Size, On the Otherhand, the second product which I bought from flipkart the size is XL and bust inches is also same like 40 inches and the same has been perfectly fitted. But the difference is In the Swim suit the required size has been described in XXL but not physically same as 40inches, Because of that I misguided by the size and the received product not at all fitted to the consumer, As trusted to Flipkart from long time as a brand we have not thought of misgudance of the product. But now I have requested to the customer care of flipkart for replacement of the same but they have strictly denied without understand my problem. I have spent rs.1581/- for that product, It is my hard earned money. However, I don't want refund of that particular product, I just need a replacement of the above described product. Without that I cannot use the same. I hope I will get a positive response from flipkart and you people will take my concern attentively and resolve the same. Regards Rajib Goswami [protected] Was this information helpful? | |||
Oct 6, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 03, 2018 Flipkart Customer Care's response We will revert on it.
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