Flipkart — delivering damaged and duplicate products, non verified retailer

Address:	Bangalore, Karnataka
Website:	www.flipkart.com

Hi,

I have ordered a branded wireless optical mouse (Vu4) (Red) on 14th oct. Which cost me rs.464. I got the parcel on 21st oct which is 2 days delayed. After opening it i found it a different product black in colour and its was not even working and not the same brand as well.
I called up and put a grievance mail as well to the cc of the company for compensation on this order #od[protected], but they are not respecting my appeal which forced me to invite complaints board into this matter. I would like to get help from this forum to give justice. For the time and money the had taken from me.
I have all the evidence and call recordings of the deal. If needed i can produce.
I need 100% compensation of the product price.