Flipkart was very good in the past, but in the past couple of years, its has deteriorated..
Most of their orders, especially the cheap ones are either received as used or damaged product or with damaged wrapping. This is not just one time but almost every time. I had many recent incidents. Some are below -
Incident 1 - Ordered a Lee cooper shoe, which has a company default design to be "dirty". I decided to return it as the fit is not good and return pick up guy denied the pick up saying, "Sir, the product has lot of dirt and sign of wear and tear". Then I showed him the product's actual image from their website which also revealed that product default has dirt, then he consulted the manager and finally accepted the return.
Incident 2 - Ordered a diwali cap gun black color. And I received an multi color gun and that too an used and damaged gun. Placed an return. And Return guy started asking all questions like "Sir, the product image shows black, you are returned me a different product", "The product is damaged".. Then I fought back with him saying the "I am returning because the I received a different product and also an used and damaged product", then he accepted he left..
This is so annoying.. You guys deliver us wrong product and demand us back a correct product? What is this? Am I running a flipkart here or you?
Very unethical and unprofessional work by Flipkart.. And I am planning not to buy anything from this website anymore..
An suggestion to all, Guys If you prefer to buy from this website, please do an unboxing video. If not, do not buy from Flipkart.. They are cheating us.. Was this information helpful? | 
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