[Resolved] Flipkart — delivery delay and lack of communication and communication.

sagar_sethy13

from Mumbai, Maharashtra

Address:

At/po-Patia, C S pur,, Khordha, Odisha, 754028

Dear sir/madam,
I'm writing to inform you that i felt like the worst service provided by courier service and also in communication.
Days ago i have purchased a realme xt. After purchasing i didn't received the product due to lack of information and communication.
After assurance of 7 days also they told me to cancelled the product.

Again on 30th sep i purchased oppo f11 pro.
The delivery is expected to be 2nd october, then it shifted to 3rd october.
From 30th september it's showing that "your order has been dispatched from the flipkart facility".
I have not got any information about my oppo f11 pro.

It's approx 20days i'm trying to buy a smartphone from flipkart.
By believing flipkart service i'have purchased.
I never been felt such irresponsibility from any service provider.
It makes me too worried.

It's kind request that you will understand my issue and will resolve the issue as soon as possible.

+1 photos

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Dec 3, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2019

Flipkart Customer Care's response Hi Sagar,

We're writing about the status of your order with order id OD[protected].

While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 04 October by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you.