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Flipkart — Delivery delay and no status update

I was supposed to receive to product on 10th Oct 2023 but not yet received the product and there is no change in status even after complaining. The status says in transit from past 3 days for 49 kms. Even after collecting additional Rs 500 for priority service forget about priority service I am not even getting normal service. Tracking number FMPP[protected]
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