[Resolved] Flipkart — delivery delay and poor response | |||
Pathetic ownership of issue and extremely poor customer service. The product supplied by seller was wrong. Flipkart team got the delivery started but without any concern or ownership of the issue, thereby putting me to extreme inconvenience. Even after 4 days in transit, there is no clarity on where the package is and when it will be delivered. There is no escalation matrix and call center people do not own up the issue except sending response from standard templates. Was this information helpful? | |||
Dec 4, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Oct 28, 2018 Updated by Yogend After lot of follow up, I received the package today but once again the supplier has sent mobile with 4GB RAM in place of 6GB RAM. Verified Support Nov 01, 2018 Flipkart Customer Care's response We will revert on it.
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 1 Comment | |||
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no resolution yet. Return for replacement mobile not created nor the refund has been initiated.
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