[Resolved]  Flipkart — delivery delay of my order [incident: in[protected]]

Address:

421204

I have ordered this tv on 10th of october and i got the delivery date as
15th of october. However i still didn't get the product. Here most annoying
Thing this is that even the status details are not updated in app properly.
Sometimes it is showing as in delivery state and sometimes it is showing as
In shipped state in app. Even today also it is showing that it will be
Delivered by 15th of october. I don't know how flipkart will deliver the
Product on past date. This is how effectively the app is working.

I called around 10 to 15 times to flipkart support team and those people
Are not helpful at all. Everyday they are saying the same thing again again
And asking me to wait for 24 hours to get a call from logistics team, not
For to get the product. I am also waiting from last 48 hours to get a call
From concerned team. There is no use. I didn't get any call. I asked to
Provide the contact details of the hub to contact them directly or else to
Get the product from there by myself if possible. Even they are not doing
That also.

Again i called the support guy today and finally they confirmed that
Flipkart can't do anything and they can't deliver the product on time.
Support guys are also saying that there
Higher officials are also useless to provide any further details on the
Product.

I waited for almost one week by paying the total amount to get the product.
This is how flipkart guys responded to me and treat there customer.

From last 4 days they are saying that they don't have any info on product from courier facility and asking to wait for 24-48 hours. They also raised the incident in[protected]. However the problem is not getting resolved. They ares imply extending the delivery data without giving valid update.