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My order was already out for delivery on 23rd July, 2024 and then the delivery executive refused to deliver the product because his mobile does not have the app to proceed with exchange option. Then, the delivery executive said he will make another delivery executive deliver my product and proceed with exchange on 24th July, 2024.
Again, my order was out for delivery on 24th July, 2024. I called the delivery executive to know when will my order be delivered. He said that he will deliver at late evening after all other orders are completed because of phone exchange. I agreed to that happily. Then, he mentioned that he will take around 500 to 1000 rupees as pickup charge for phone exchange which is ridiculous. I told him that 149 rupees was already paid as pickup charge during order. After hearing that, he says that his charge is different from Flipkart and cut the call.
Its late now, and the delivery was rescheduled without my request. Worst Experience Ever, Will Never Order Again.
Order ID: OD[protected]
23rd July, 2024 [Out for delivery and not delivered. Reason: Delivery executive did not have the app installed to proceed with phone exchange]
24th July, 2024 [Out for delivery and not delivered. Reason: Delivery executive probably do not want to deliver my product because he cannot get extra 500 to 1000 rupees as pickup charge. My order was rescheduled without my request]
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