[Resolved]  Flipkart — Delivery not done and has been extended continuously for weeks without updates

I have placed an order on April 16 and delivery was promised on April 18. They didn't delivery it on time and kept on increasing the delivery date. Todays date is April 26 and product is not delivered. Some how I found the delivery partner and the hub were the product is, when I visited the hub the agent is saying multiple reasons for everytime I visited them. Finally I asked him how many more days and he was saying 1 more week even for searching the product in his hub, not giving the product even after going for pickup and speaking in a rude language.
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Apr 27, 2023
Complaint marked as Resolved 
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How can this is changed to resolved without actually resolving.
Waste service

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