[Resolved]  Flipkart — delivery not done : od[protected]

Address:Hyderabad, Andhra Pradesh, 502032
Website:www.flipkart.com/order_details?order_id=OD113627518966915000&src=od&link=order_number

Hi,
My self Suresh kumar. I booked ELGI ultra wet grinder 2.0 on 13th OCT 2018 in a Flipkart online web side. 100% payment also completed using my debit card. The promise date of delivery of the product is 22nd OCT 2018. After so many follow ups with the flipkart team till now 08 NOV 18, the product was not delivered. After 27 days of waiting and so many follow ups about the product they called me today simply they were told me to cancel the order. Flipkart team denying about the delivery and not even taking the responsibility. Simply telling that the courier service not in their scope. As a consumer I am trusting the online purchase on the basis of Flipkart platform reputation. If they are doing this types of irresponsible frauds need a justice on this.
Order details: OD[protected]
Product Description: ELGI ultra wet grinder 2.0
Date of booking: 13/10/2018
Payment mode: Online 100% Advance payment
Issue: delivery not done
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Dec 22, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 20, 2018
Flipkart Customer Care's response
Had conversation with customer and product has been delivered and seller has added Rs.184/- as token of apology in gift-card.

we are closing the complain
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